OUR CLAIMS:

 

 

Our soaps are made using natural ingredients, RSPO certified palm oil, biodegradable glitters, responsibly sourced micas, and we use almond and coconut oil in all our bars, unless otherwise stated.

 

Do you accept wholesale orders / custom soap requests?

 

Yes! We offer wholesale prices for some of our products. At this time we do not take custom requests or private labels. Please message us for wholesale inquiries.

 

Additionally, we reserve the right to limit order quantities.

Is the price I see under each picture for one bar of soap, or for the amount in the picture?

 

The prices listed under each picture is per bar.  We often show multiple bars of each variety to highlight the slight variations associated with the handmade, artisan nature of our products.

Items were stolen out of my cart before I could complete checkout!  What happened?

 

We're so sorry that happened to you, but there is an explanation, and here it is:

When multiple people are shopping, and they all have the last of a particular product in their cart, one of them will complete checkout before the others, and that person will get the item.  That product will now be considered "sold out", and the other customers will have the item removed from their carts as there are no more available.

 

Why did my items not arrive within 2 days if I have "2 day" shipping?

 

We have a 2-3 day processing period with which to fulfill your order and then, once it leaves our care, Priority Mail with USPS ships 1-3 days.

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Do you ship worldwide?

 

YES!!! 

Oops! I've mailed my package to the wrong address! Can you send a replacement?

 

It is your responsibility, as the buyer, to make sure your address is correct and if a mistake has been made, to notify us ASAP via the Contact Us page so we can change it on the shipping label, if possible.  If it has already shipped and is returned to us, we can invoice you for shipping and resend it once your address has been corrected.

Help! My package has arrived damaged/has the wrong products/is missing products/etc.!

 

Oh no! Please contact us via the "Contact Us" page and we will do our best to make things right ASAP!

 

How long can I wait to open and use your Handmade Soaps?


We recommend you use our products within 6 months for the best results, as the color and fragrances may begin to fade after that amount of time.  However, our soaps will still get you clean after the fragrance and colors are long gone!